Contact Strange Mammal
Contact Strange Mammal customer service for public product, sizing, order, fulfilment or after-sales questions. Email strangemammaltee@gmail.com, or use the customer-service forms on this page after the interactive storefront loads.
What to include
For a product question, include the item name or canonical product URL and the specification you need checked. For an order question, include the order number and the email used at checkout. Do not send payment-card details, passwords or unrelated personal documents.
Order problems
If an item arrives damaged, incorrect, incomplete or with a print defect, use the order-problem form and keep the reference number. Do not send an item back unless customer service gives instructions for that case.
Business and fulfilment
Strange Mammal operations are based in Guangxi, China. Orders are fulfilled from Shenzhen, China. Current destinations, processing times, shipping rates and delivery estimates are listed in the shipping policy and, when enabled, at checkout.